No stranger to controversy, Ryanair CEO Michael O'Leary angered people during a recent Twitter chat. You may recall that O'Leary called a customer "stupid" and other insults when she complained about being charged €300 for not printing boarding passes ahead of time. Ryanair is a discount airline and charges fees for extra services.
- What do you think of Michael O'Leary's approach on Twitter?
- Take a look at the Google Image search of Michael O'Leary. What's your reaction? Does he overdo the stunts, is he being who he wants to be, or something else?
- Do you find his tweets and other communications offensive or not?