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CVS will stop selling tobacco products in its stores. Under the heading, "This is the right thing to do," the company explained the plan on its website.

Business Insider calls the move "a clear victory for public health" and "a shrewd tactic to bolster the public image of the pharmacy chain, which is increasingly positioning itself as a health care provider, not just a one-stop shop for greeting cards and cosmetics."

Management expects to more than make up the expected $2 billion revenue loss with other services. Without tobacco sales, CVS can boost its in-store MinuteClinics, which operate like health clinics, offering flu-shots and services for minor ailments.

Discussion Starters:
  • Assess the CEO's video message. What works well, and what could be improved?
  • Assess video messages by other CVS executives on the company website.